Last updated: July 27, 2026
Parlivon is designed for private, in-person conversations. This Policy explains what we collect, why, and how it is handled. It complies with Canada's PIPEDA, Quebec's Law 25, and CASL for commercial email.
Account information (name, email, hashed password), subscription and billing metadata (via Stripe / Apple / Google — we never see full card numbers), device info for session management, and app preferences (language, theme, favorites).
The microphone is only opened while you press and hold the mic button. Capture stops the instant you release.
The camera is used only while Camera Translate is active. Frames are processed for text detection and are not retained after the session ends.
When Live translation is on, the audio you just recorded (or text you type) is sent to our translation provider so it can be transcribed and translated. The translated audio and text are returned to your device.
Parlivon does not permanently store raw microphone audio, and does not keep text transcripts of your conversations. Session history only records metadata such as duration and turn count. You can delete this at any time.
You can access, correct, port or delete your data. Email info@parlivon.com and we will respond within 30 days.
Our designated Privacy Officer can be reached at info@parlivon.com. You also have the right to file a complaint with the Commission d'accès à l'information du Québec (CAI) or the Office of the Privacy Commissioner of Canada.
If a confidentiality incident presents a risk of serious injury, we will notify affected users and the relevant regulator without undue delay, as required by Law 25 and PIPEDA.
Data may be processed outside your province or country (including in the United States by our translation and infrastructure providers). We use contractual and technical safeguards to protect it.
Account data is kept while your account is active and for up to 90 days after deletion, after which it is permanently removed except where retention is required by law.
We use only essential cookies needed for authentication and session management. We do not sell your data or run third-party advertising trackers.
You will only receive marketing email if you explicitly consent. Every marketing message includes a one-click unsubscribe. Transactional email (receipts, billing, security) is not marketing.
Parlivon is not directed to children under 13 (under 16 in Quebec).
Material changes to this Policy are announced in-app before they take effect.